Cookies policy

What is a cookie?

A cookie is a text file recorded on your hard drive or in your browser’s history by the server (website) you’re visiting.
It enables us to retrieve useful information to improve our website and identify your preferences (your account, your browsing, preferences, languages, etc)

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Which cookies do we use?

The different types of cookies we use are listed below. 

Information collected by cookies can be considered personal data which means our Charter on Protection of Personal Data applies and comes in addition to this Carter on Cookies Policy.


Essential Cookies

Essential cookies are necessary to run the website and enable you to browse and use its services and functionalities properly. Without these absolutely mandatory cookies, the website wouldn’t work as properly as we would want to; we wouldn’t be able to deliver the website or some required services and functionalities.

Type of cookieDescriptionExpiryPurpose
ARRAffinityThis cookie is necessary to ensure all pages required by users are routed to the same server.End of sessionBrowsing
__SH_referrerForEstablishmentsThis cookie enables to create a link to return to previous page.90 daysBrowsing
__SH_StayInformationsThis cookie enables to keep stay information in case of external payment.End of the bookingBrowsing
Cto_lwidThis cookie enables local storage of information1 dayBrowsing
__SH_SearchParameters_This cookie enables to store users’ search preferences.End of sessionBrowsing


Performance Cookies

Performance cookies are analytics cookies you can deactivate that collect information on the ways to use the website and more particularly enable us to identify popular pages or number of visits. These cookies also enable us to adapt and target the website’s content, to improve our offers and our services usability. To exploit the data for statistics purposes, this website uses Google Analytics ( More information on 

As part of its advertising strategy, the website uses cookies to benefit from the services of Google Ads, aimed at providing users with targeted advertising. You can get more information about this on the following page:

Type of cookieDescriptionExpiryPurpose
ai_sessionThis cookie is used for statistics of use for Azure platform apps. It creates an anonymous and and unique user identity.1 dayPerformance
ai_userThis cookie is used for statistics of use for Azure platform apps. It creates an anonymous and and unique user identity11 monthsPerformance
_gaThis cookie is used for Universal Analytics analysis. It enables to follow the performances of the pages viewed by the website’s users13 monthsPerformance
_gatThis cookie is used by Google Universal Analytics to lower requests rate in case of heavy traffic.10 minutesPerformance
_gidThis cookie is used by Google Universal Analytics to record a unique identity in order to generate statistics data on the way users use the website.1 dayPerformance


Preference Cookies

Preference cookies collect information on your choices and preferences and enable us to recall some local settings and to customize the website accordingly.

Type of cookieDescriptionExpiryPurpose
__SH_customerInformationsThis cookie enables to pre-fill the reservation form during the user’s next visit.90 daysPreference
__SH_customerInformationsOptionsThis cookie enables to store additional information communicated in the reservation form90 daysPreference
Cookieconsent_dismissedThis cookie contains the user’s answer for agreement on cookies policy365 daysPreference
__SH_visitedEstablishmentsThis cookie contains the list of establishments recently viewed by the user90 daysPreference


Manage preferences

We inform you that should cookies be deactivated or deleted, some functionalities are likely not to work properly. For example, you could be unable to visit some sections of our website or to receive customized information when you visit the website.
If you use several devices to access and view the Sites – for example your PC, smartphone, tablet etc.), you need to make sure each device’s browser is set up to match your cookies preferences.

Setting up a browser is always different. Procedure is described in your browser’s help menu – it will let you know how to change your wishes regarding cookies.

You can deactivate cookies doing the following:

1. For Internet Explorer

  • Select Tools, then Internet Options.
  • Select the Privacy tab, then, under Settings, move the sliders up to block all cookies or down to allow them all, then click on OK.

2. For Firefox

  • Click on the menu button and select « Options »
  • Select Privacyand go to History section.
  • In the Storage rulesmenu, pick Use customized settings for history.
  • Tick the Accept cookiescase to activate cookies, untick it to deactivate them.

 3. For Safari

  • Select the Edit > Preferences menu
  • Click on Security.
  • Click on Show cookies.
  • Specify if and when Safari needs to accept cookies from websites. 

 4. For Google Chrome

  • In the upper right angle, click on   Settings.
  • Below, click on Advanced settings.
  • In the Privacy section, click on Content settings.
  • Click on Cookies.
  • In the Site cookies and data, click on Delete all.
  • Confirm clicking on Delete all.



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